User Experience

Services We Offer

The Experience Matters

A User-Centric Approach

Every good user experience begins with an understanding of the person behind the screen. We get to know people, their worries, their likes and their quirks so we can make good decisions on their behalf. Our mantra is simple: WWUW (What Would Users Want?).

Complex Problems, Simple Solutions

User experience involves finding the simplest way to do something. Sometimes it’s as easy as following a user or posting a comment. Other times it involves complex registration, multi-step data collection or never-before seen user interface patterns. Either way, our approach doesn’t change: make it simple, make it easy.

The Experience of Content

Most user experiences involve finding and digesting content, and we know how to organize and deliver it in a way that makes sense. All too often we inherit page after page of content designed for the owner and not the user. News flash: most users don’t care about your org chart. They don’t care about stale news from five years ago. We help organize what they do care about for a better experience—for you and your users.

Adaptive Process

We use a variety of tools to develop effortless, compelling user experiences. From sketchbooks to wireframes, user personas to user flows, functional specifications to functional prototypes, we have the right team and the right tools to tackle any user experience problem. But we don’t document just for the sake of it. We understand that projects are always evolving and often change on the fly. As they say, the best laid plans and whatnot. It’s true even in the digital world, but we’re what you call nimble. We react, adapt and keep on trucking.

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