Website Redesign and Drupal Web Development for Colorado's Retirement Plan
Colorado PERA needed a user experience overhaul and a Drupal website integrated with their member portal to better serve state employees.
Understanding Members through User Research
Given that PERA members could be 18 to 55, it was a challenge to understand what information was important to specific users and, more importantly, when. By talking to the PERA support team, we gained a better understanding of typical requests and designed short-cut features to allow members easy access to common tools while promoting PERA’s less obvious services.
Member Portal Integration
Working with PERA’s in-house development team, aspects of the website (such as calculators) tie-in with member account data. We provided high-level user experience for the design of the member portal and worked with the PERA team to build and ultimately hand off the public Drupal website to the team for continued maintenance.
Digital Communication Platform
The resulting Drupal website is a responsive tool to help PERA content administrators better communicate their messages through a news hub that integrates social media, external blogs and publications together in one place for members to access.
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